Sleepless night. Loads to do. Going to be really hot today, so we will be in cinema seeing The Imitation Game and Birdman. And then helping my friend with her mum's funeral tonight.
Mr. B has a wireless router he uses when he's on the road with his laptop. We get it through AT&T. Yesterday it stopped working. Mr. B spent 1 1/2 hours on the phone trying to arrange to get it fixed or replaced. After 45 minutes I got on another line trying to get hold of someone who could help. Mr. B spoke to at least 19 people (then he lost count) - I spoke to at least 10 people. Finally one person told me that the warranty on the box expired YESTERDAY! What a coincidence! After she told me that the bitch started to laugh! When I told her I didn't think this was funny, she kept laughing! We finally decided fuck it, and cancelled the service (and have to pay a $100.00 disconnection fee). Mr. B is writing a letter to the FCC, the Florida Public Service Commission, Senators Nelson and Rubio and a copy to a reporter we know with the local media.
May God damn each and every person I spoke with (or Mr. B spoke with) today. As soon as we retire, we're getting rid of all our land lines and just using cell service (and NOT AT&T). And if any of your work for AT&T, shame on you for allowing your pathetic charade of what you call "customer service" exist.
Does anyone use Vonnage? Is there ANY way of having phone service other than AT&T?
Whenever I talk to customer service on the phone I always get their name, I note the date and time I called as well. Those calls are recorded and if you call back and talk to a manager, you can pinpoint who you talked to and they can listen to that call. I can't imagine that person NOT getting fired over the shitty way she treated you on the phone. The customer service people might not use their real name when they talk to you but their manager will know what name they use on the phone with customers. There's NO excuse for that kind of treatment. These fucking companies wonder why they should pay more than minimum wage? This is a great example why. SusanB I'm sorry you had to deal with this idiot company. We're looking at switching to T-Mobile from AT&T and hearing this makes me want to switch even more.
@mining.....we have about 9 months left on our att cellphones and then we're switching them too. We've written a letter of complaint to Florida public service commission with copies to FCC, senators Nelson and Rubio and a local consumer reporter. And sent a copy to att corporate headquarters. No one will do anything but at least they'll know we know they're assholes.
It's okay to rant Susan! Mr Haven & i had recent frustrating experience with Telstra and phone they needed to replace. I was without a mobile for over a week.
I needed a break from things. Called a friend and he was going to see American Sniper so I invited myself. He said it was a gay bear movie social group he was going with. Hey, what the hell, Guido is as hairy as a Sasquatch. The only thing I shave is I turn my unibrow into two non contiguous eyebrows.
So the couple in front of us (one is wearing a tee shirt with a teddy bear on it) sea Two tickets for AM SNIPPY. Already, I'm going to love this.
The movie audience was half gay bears and half straight couples. Oh lordy, the whispered snipers were endless. My fave was when a a five yr old girl playing with b coop kept saying Poke the Bear! Poke the Bear! Those guys went nuts (honey, you poke the bear).
So it's a meaningless movie. After endless whatever it decides to take up the topic PTSD, which is a topic near to my family's heart. But they wrap bcoops PTSD in one scene of no more than two minutes with some actual disabled vets. Grump Grandpa Eastwood isn't interested in the topic. Very careless movie making.
I did learn that according to Grumpy Gramps there were no women in Iraq at any point.... only men were in the service. Also, our troops were almost exclusively white. A token person of color was allowed on screen but only briefly with a ten minute interval before their next appearance. The people of color were uniformly the people being shot and killed by our exclusively male, predominantly white American Heroes.
Slooooooow clap.
Thank goodness for the Bears. I can't wait for the next outing... I pray it's appropriately testosterone fueled.
You can find their podcast at stackofdimes.com or iTunes.
I started listening to SOD (2009) after listening to TBTL - Too Beautiful To Live (TBTL used to be on KIRO). TBTL was about pop culture, but also about current life in Seattle. I used to love Luke Burbank, but a little of him goes a long way. ;-)
JD & Thunder talk about growing up as best friends in the Seattle area during the 80s/90s. I'm probably one of the few original female listeners. For some reason, I laugh at their stupid (and sometimes raunchy) stories. LOL.
Mostly, those 2 podcasts really made me want to visit Seattle. Great PR on all the interesting things to do there.
There are/were great Seattle podcasts going on, but I had to give some up.
Grapes of Rad The Air-Raid podcast Sibling Rivalry
Check some of these out. I'm partial to SOD cuz some of their stories remind me of Mr. Bluezz's adventures.
I just put down a deposit for a house on Mission Beach.
Susan, do you live near an AT&T store? Try going in person and talking to someone. Ask one of them to make the calls. Man, those folks step all over each other trying to help me every time I go in to pay my bill. They rush to open the door when I leave and one guy said "Thanks so much for paying your bill on time." Haha, right buddy, my bill was a week late!
I'm not a fan of AT&T, but every provider seems to have issues.
You know that is true I have the same experience with my cable provider, the local store/office has employees are friendly and knowledgeable and efficient.
Please i feel your pain. I was just returning a toaster to Best Buy, because it worked so shitty. Them: this is past our 15 day return policy. Me: yes, ive breen ill with flu. ( i bring up a lung to make my point and intimidate them. Zero reaction.) Them: well we cant do anything, its past out policy. Oh and its open!" Me: yes, it's open, i used it, its DEFECTIVE, hence my returning it! ( of course i didnt use hence as to not confuse him). Dont you just return to manufacturer and they reimburse the store?" Them: let me check. Ok, ill put it thru amd see if manufacturer will credit the store. Otherwise you hv to return to mfger. Me. Fine. Them ok, they will take it back. Ill give you a store credit. Me- why a credit? Isnt mfg crediting you, so shouldnt you refund my money? Them: uhhh, umm, i dont know- Me: Fine, give me the credit! With the unspoken and let me get the hell outta here!! Now i dont notmally buy from them because they are notoriously bad at return policy- but who the hell ever expects a toaster not to work??!!
@Aunt Licky HAHAHA! Mr. Bluezz just asked me what's so funny. I told him your lung comment. He asked me if you & I are twins from another mother. Cuz I use that same tactic when I have bronchitis & I'm tired of being fucked with.
I just watched a salesman almost fall off my porch when I opened the door. Apparently my sweet dogs are scary. Spent the morning trying to find a kid friendly hotel in Vegas. I'm going in February to mentor with a rad newborn photographer and I'm sure I'll have my kiddos. I think everything is for a little older children :(
krystie how old are the kids?? try yelp lv some of the casinos have fun zones where you can drop off the kids for a few hours.. check out coast casinos website
I just spent three hours of my life watching Death Comes to Pemberley on Netflix. That is 180 minutes I will never get back. Holy Hannah, if I've ever watched a more boring show, I can't think of it.
Netflix lists it as Season 1. If there is a Season 2, I pray to all that is good that I won't be duped into watching it.
It has been raining for the last 24 hours and I've spent the majority of the day in bed trying to catch up on sleep I've missed over the last week. This joint has been a hub of insane activity for a week and I'm wasted tired.
@Guido, it wasn't a movie I plan to see but thanks for the heads up. I read an article about how the military (US and others) actually send women in on purpose - not because they think the women are better soldiers, but bc it's a tactical maneuver. It's a shameful thing to those extremist a*holes to be hurt or killed by a woman, so if a woman comes in with her hair unbound and holding a gun that would turn your organs into organic waste, they run like Forrest Gump. Ovaries are apparently even more powerful than anybody knew.
Sleepless night. Loads to do. Going to be really hot today, so we will be in cinema seeing The Imitation Game and Birdman. And then helping my friend with her mum's funeral tonight.
ReplyDeleteThank you for asking!
ReplyDeleteMr. B has a wireless router he uses when he's on the road with his laptop. We get it through AT&T. Yesterday it stopped working. Mr. B spent 1 1/2 hours on the phone trying to arrange to get it fixed or replaced. After 45 minutes I got on another line trying to get hold of someone who could help. Mr. B spoke to at least 19 people (then he lost count) - I spoke to at least 10 people. Finally one person told me that the warranty on the box expired YESTERDAY! What a coincidence! After she told me that the bitch started to laugh! When I told her I didn't think this was funny, she kept laughing! We finally decided fuck it, and cancelled the service (and have to pay a $100.00 disconnection fee). Mr. B is writing a letter to the FCC, the Florida Public Service Commission, Senators Nelson and Rubio and a copy to a reporter we know with the local media.
May God damn each and every person I spoke with (or Mr. B spoke with) today. As soon as we retire, we're getting rid of all our land lines and just using cell service (and NOT AT&T). And if any of your work for AT&T, shame on you for allowing your pathetic charade of what you call "customer service" exist.
Does anyone use Vonnage? Is there ANY way of having phone service other than AT&T?
Thank you for listening to my rant.
My landline is through Brighthouse bc I got rid of AT&T for a similar reason.
DeleteWhenever I talk to customer service on the phone I always get their name, I note the date and time I called as well. Those calls are recorded and if you call back and talk to a manager, you can pinpoint who you talked to and they can listen to that call. I can't imagine that person NOT getting fired over the shitty way she treated you on the phone. The customer service people might not use their real name when they talk to you but their manager will know what name they use on the phone with customers. There's NO excuse for that kind of treatment. These fucking companies wonder why they should pay more than minimum wage? This is a great example why. SusanB I'm sorry you had to deal with this idiot company. We're looking at switching to T-Mobile from AT&T and hearing this makes me want to switch even more.
Delete@mining.....we have about 9 months left on our att cellphones and then we're switching them too. We've written a letter of complaint to Florida public service commission with copies to FCC, senators Nelson and Rubio and a local consumer reporter. And sent a copy to att corporate headquarters. No one will do anything but at least they'll know we know they're assholes.
DeleteI have AT&T as my interwebs provider and ready to drop them for Comcast. Lesser of two evils really. At least it'll be faster when it does work.
DeleteMagic Jack for landline at home for $25 year. Love it!!!!
DeleteBaking peanut butter cookies and crocheting a baby blanket.
ReplyDeleteYum! & sweet!@Pink.
DeleteI'm making peanut butter cookies too today! I haven't had them in 3 years so I'm really excited!!
DeleteIt's okay to rant Susan! Mr Haven & i had recent frustrating experience with Telstra and phone they needed to replace. I was without a mobile for over a week.
ReplyDeleteI needed a break from things. Called a friend and he was going to see American Sniper so I invited myself. He said it was a gay bear movie social group he was going with. Hey, what the hell, Guido is as hairy as a Sasquatch. The only thing I shave is I turn my unibrow into two non contiguous eyebrows.
ReplyDeleteSo the couple in front of us (one is wearing a tee shirt with a teddy bear on it) sea Two tickets for AM SNIPPY. Already, I'm going to love this.
The movie audience was half gay bears and half straight couples. Oh lordy, the whispered snipers were endless. My fave was when a a five yr old girl playing with b coop kept saying Poke the Bear! Poke the Bear! Those guys went nuts (honey, you poke the bear).
So it's a meaningless movie. After endless whatever it decides to take up the topic PTSD, which is a topic near to my family's heart. But they wrap bcoops PTSD in one scene of no more than two minutes with some actual disabled vets. Grump Grandpa Eastwood isn't interested in the topic. Very careless movie making.
I did learn that according to Grumpy Gramps there were no women in Iraq at any point.... only men were in the service. Also, our troops were almost exclusively white. A token person of color was allowed on screen but only briefly with a ten minute interval before their next appearance. The people of color were uniformly the people being shot and killed by our exclusively male, predominantly white American Heroes.
Slooooooow clap.
Thank goodness for the Bears. I can't wait for the next outing... I pray it's appropriately testosterone fueled.
Hey, Guido
DeleteYour eyebrow-scaping comment cracked me up. Any chance you listen to the Stack of Dimes podcast in Seattle?
No, what's that? Always up for an adventure....
DeleteYou can find their podcast at stackofdimes.com or iTunes.
DeleteI started listening to SOD (2009) after listening to TBTL - Too Beautiful To Live (TBTL used to be on KIRO). TBTL was about pop culture, but also about current life in Seattle. I used to love Luke Burbank, but a little of him goes a long way. ;-)
JD & Thunder talk about growing up as best friends in the Seattle area during the 80s/90s. I'm probably one of the few original female listeners. For some reason, I laugh at their stupid (and sometimes raunchy) stories. LOL.
Mostly, those 2 podcasts really made me want to visit Seattle. Great PR on all the interesting things to do there.
There are/were great Seattle podcasts going on, but I had to give some up.
Grapes of Rad
The Air-Raid podcast
Sibling Rivalry
Check some of these out. I'm partial to SOD cuz some of their stories remind me of Mr. Bluezz's adventures.
Hope you find something you like. :-)
Ciao!
I just put down a deposit for a house on Mission Beach.
ReplyDeleteSusan, do you live near an AT&T store? Try going in person and talking to someone. Ask one of them to make the calls. Man, those folks step all over each other trying to help me every time I go in to pay my bill. They rush to open the door when I leave and one guy said "Thanks so much for paying your bill on time." Haha, right buddy, my bill was a week late!
I'm not a fan of AT&T, but every provider seems to have issues.
Woot woot congrats!
DeleteCongrats on the house. I love MB. I spent a lot of my youth riding on the boardwalk, back and forth between the jetty to the PB Pier.
DeleteYou know that is true I have the same experience with my cable provider, the local store/office has employees are friendly and knowledgeable and efficient.
DeletePlease i feel your pain. I was just returning a toaster to Best Buy, because it worked so shitty. Them: this is past our 15 day return policy. Me: yes, ive breen ill with flu. ( i bring up a lung to make my point and intimidate them. Zero reaction.) Them: well we cant do anything, its past out policy. Oh and its open!" Me: yes, it's open, i used it, its DEFECTIVE, hence my returning it! ( of course i didnt use hence as to not confuse him). Dont you just return to manufacturer and they reimburse the store?" Them: let me check. Ok, ill put it thru amd see if manufacturer will credit the store. Otherwise you hv to return to mfger. Me. Fine. Them ok, they will take it back. Ill give you a store credit. Me- why a credit? Isnt mfg crediting you, so shouldnt you refund my money? Them: uhhh, umm, i dont know- Me: Fine, give me the credit! With the unspoken and let me get the hell outta here!! Now i dont notmally buy from them because they are notoriously bad at return policy- but who the hell ever expects a toaster not to work??!!
ReplyDelete@Aunt Licky HAHAHA! Mr. Bluezz just asked me what's so funny. I told him your lung comment. He asked me if you & I are twins from another mother. Cuz I use that same tactic when I have bronchitis & I'm tired of being fucked with.
DeleteHope you're finally on the road to recovery. :-)
Bluezz-lol. I am getting better, thank you. Esp now its proved to be a useless tool, lol
DeletePink- ill stop by, we'll take some cookies to calif's new mission beach house, which is probsbly awesome!!!!! Congrats!!!!
ReplyDeleteYummm, I love cookies, but it's just a one-week vacation rental. See you in July!
DeleteHave the day off work and trying to get motivated to do something productive. Failing miserably though!
ReplyDeleteI just watched a salesman almost fall off my porch when I opened the door. Apparently my sweet dogs are scary. Spent the morning trying to find a kid friendly hotel in Vegas. I'm going in February to mentor with a rad newborn photographer and I'm sure I'll have my kiddos. I think everything is for a little older children :(
ReplyDeletekrystie how old are the kids??
Deletetry yelp lv some of the casinos have fun zones where you can drop off the kids for a few hours.. check out coast casinos website
@califblondy- congrats neighbor!
ReplyDeleteI am still beaming over the Broad City scene last night where Bevers is finally gone and Abbi realizes the apartment is all to herself for a while...
Too funny.
DeleteI just spent three hours of my life watching Death Comes to Pemberley on Netflix. That is 180 minutes I will never get back. Holy Hannah, if I've ever watched a more boring show, I can't think of it.
ReplyDeleteNetflix lists it as Season 1. If there is a Season 2, I pray to all that is good that I won't be duped into watching it.
It's a Friday before a long weekend...and I have a Summer cold so am looking forward to three days of rest.
ReplyDeleteHuzzah for public hol for "Invasion day"!
DeleteI am watching Johnny Depp and Goop on Ellen--and they are so annoying and full of themselves!
ReplyDeleteIt would be great tv if the three of the did a vegan, gluten free cleanse together. Everything that pours forth from them is favored with perfection.
Delete@derek: & so is Ellen (in my opinion)
DeleteIt has been raining for the last 24 hours and I've spent the majority of the day in bed trying to catch up on sleep I've missed over the last week. This joint has been a hub of insane activity for a week and I'm wasted tired.
ReplyDelete@Guido, it wasn't a movie I plan to see but thanks for the heads up. I read an article about how the military (US and others) actually send women in on purpose - not because they think the women are better soldiers, but bc it's a tactical maneuver. It's a shameful thing to those extremist a*holes to be hurt or killed by a woman, so if a woman comes in with her hair unbound and holding a gun that would turn your organs into organic waste, they run like Forrest Gump. Ovaries are apparently even more powerful than anybody knew.
ReplyDelete